Privacy Policy

Privacy Policy – Novuswa (Poweredby Novus IT Solution) Last Updated: 01.08.2025 At Novuswa, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services. 1. Information We Collect We may collect: Account Information: name, email, contact details, company info. Payment Data: billing details, subscription records (processed via third-party gateways). Usage Data: login details, device/browser info, IP address. Messaging Data: campaign details, contact lists, and logs (stored securely). 2. How We Use Information We use your data to: Provide and improve our services. Process subscriptions and payments. Communicate important updates. Monitor usage to prevent fraud, abuse, or spam. Comply with legal obligations. 3. Data Sharing We do not sell personal data. We may share information with: Trusted third-party service providers (hosting, payment processors). Authorities, if required by law. 4. Data Security We implement technical and organizational safeguards to protect user data. However, no system is 100% secure; users are advised to maintain their own backups. 5. Data Retention Account data is retained as long as your subscription is active. Messaging/campaign data may be deleted upon request or account termination. 6. User Rights Depending on applicable law (e.g., GDPR, CCPA), you may: Access, update, or delete your data. Request data portability. Opt out of marketing communications. File a complaint with a data protection authority. 7. Cookies & Tracking We use cookies and tracking technologies to improve user experience, analyze traffic, and personalize services. Users can manage cookie preferences in their browser settings. 8. Third-Party Services Novuswa may integrate with third-party platforms (e.g., WhatsApp). Use of these services is subject to their own policies. We are not responsible for external platforms’ practices. 9. Children’s Privacy Novuswa is intended for business use only and not for individuals under 18 years of age. 10. Changes to Policy We may update this Privacy Policy periodically. Continued use of Novuswa after changes indicates acceptance. 11. Contact For privacy inquiries, contact us: Novus IT Solutions Email: info@novusit.in