User Terms

Terms & Conditions – Novuswa Last Updated: 01.08.2025 These Terms & Conditions (“Terms”) govern the use of Novuswa (“Service”, “Platform”), owned and operated by [Your Company Name] (“Company”, “we”, “our”, “us”). By creating an account, subscribing, or using Novuswa, you (“User”, “you”, “your”) agree to be bound by these Terms. 1. Service Description Novuswa is a subscription-based SaaS platform that provides bulk messaging, automation, and communication tools designed for businesses. The Service is provided “as is” and may be updated or modified at any time. 2. Eligibility You must be at least 18 years old and capable of entering into a legally binding agreement. By using Novuswa, you confirm that you are using it for lawful business purposes only. 3. Subscription & Payments Access to Novuswa requires an active subscription plan. Subscription fees are billed on a [monthly/yearly] basis in advance. Payments are non-refundable, except where required by law. Failure to pay will result in suspension or termination of your account. We reserve the right to change pricing or features with prior notice. 4. Acceptable Use Users agree not to use Novuswa for: Sending spam, unsolicited messages, or bulk advertising without consent. Distributing harmful, abusive, defamatory, or illegal content. Violating WhatsApp’s terms of service, data protection laws, or applicable regulations. Attempting to bypass platform restrictions, reverse-engineer, or exploit the system. We reserve the right to suspend or terminate accounts that violate this policy. 5. User Responsibilities You are responsible for all activities under your account. You must maintain accurate billing and contact information. You are solely responsible for the legality of your messages, campaigns, and data. You agree to back up your data; we are not liable for data loss. 6. Service Limitations & Disclaimers Novuswa is not affiliated with WhatsApp Inc. We do not guarantee uninterrupted service or delivery of all messages. WhatsApp or third parties may block or restrict numbers/accounts used through Novuswa — we are not responsible for such actions. The Service is provided “as is”, without warranties of any kind, express or implied. 7. Data & Privacy We process user data in accordance with our Privacy Policy. Users are responsible for ensuring compliance with applicable privacy and data protection laws (e.g., GDPR, CCPA). 8. Termination You may cancel your subscription at any time via your account dashboard. We may suspend or terminate your account for: Breach of these Terms Illegal use of the Service Non-payment Upon termination, access to your account and data may be revoked. 9. Limitation of Liability To the maximum extent permitted by law: We are not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the subscription fees paid in the last 3 months. 10. Governing Law These Terms shall be governed by and construed under the laws of [Your Country/State]. Any disputes will be handled exclusively in the courts of Hyderabad. 11. Changes to Terms We may update these Terms at any time. Continued use of Novuswa after updates constitutes acceptance of the revised Terms. 12. Contact For questions about these Terms, please contact: Novus IT Solutions Email: info@novusit.in